Local online payment gateway, eWay.com.au, reports 47% growth this year
Canberra-based business that claims to be “the major payment gateway in Australia for online retailers” – eWay.
eWay has grown rapidly over the ten years since it first set up operations and, even despite the global financial crisis, is continuing to grow.
“We’re just not seeing it in our business” Bullock told eCommerce Report this week.
He said that eWay was continuing to sign up new business customers.
Indeed, over the last year eWay has added 47% more users to its Internet payment gateway business he said.
And Bullock has no doubt that his company is the major payment gateway in Australian online retailing.
“”There just not much competition out there” he said, adding that “If you ask the banks then they’ll tell you we’re the major player in online retailing”.
“I can’t speak for other market segments, but in online retailing there’s no doubt we’re a major player.”
Bullock said there had been the usual seasonal jump in the number of businesses signing up to use eWay’s online credit-card acceptance service.
“From October to November we signed up 16% more customers” he said.
Asked whether the numbers involved were thousands, or tens of thousands, he said “Thousands, definitely.”
“As you’d know yourself, there's still a huge unrealised potential for ecommerce in Australia.
Even though more and more businesses are starting to get the message, there's still a long, long way to go.”
Bullock said that with both businesses and consumers getting more confident about ecommerce, transaction numbers were building.
“We’ve handed 69% more transactions this November than last November” he said.
Asked whether this included direct-debit and debit card transactions, he said no.
“No. We’re talking just credit-card transactions. Our direct-debit service wasn’t even going last November so we haven’t got numbers for that,
and Visa and MasterCard debit-card transactions look like credit-card transactions to us, we just count them as credit-card transactions.”
Asked to comment on the new figures showing online credit-card fraud up 20% in Australia last year, Bullock said that that wasn’t his companies experience.
Bullock said that fraudulent credit-card transactions are a very small problem for eWay’s users, and indeed “almost non-existent”.
“We have a service we developed called Beagle that allows our users to block transactions from individual countries and we believe that helps
keep the problem very small. “
For more information go to www.eway.com.au
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